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Draft. This terms of service reflects how apsera.ai actually runs today and is the starting point for our forthcoming reviewed version. It has not been reviewed by a lawyer yet and is not the final, signed agreement. Enterprise customers signing today: ask for the latest reviewed copy at [email protected].

Terms of service

Effective date: 2026-05-05 (draft) · Operator: APBLD APP BUILD LLP (apsera.ai)

1. Agreement

By creating an apsera.ai account or using the service, you (the customer) agree to these terms with APBLD APP BUILD LLP(the operator), a Limited Liability Partnership registered in India and operating apsera.ai. If you’re using apsera.ai on behalf of an organisation, you represent that you have authority to bind it.

2. The service

apsera.ai provides AI “coworkers” that can read from and write to systems you connect via OAuth (Salesforce, GitHub, Atlassian, Slack, others). Every destructive write pauses for your approval per the gate documented at /how-approvals-work. You remain in control of every action that hits a connected system.

3. Your account

  • Keep your credentials confidential. You’re responsible for activity under your account.
  • Provide accurate signup info; keep it current.
  • One human per login. Add additional teammates by inviting them with their own email.

4. Acceptable use

You agree not to:

  • Use apsera.ai to break the law in your jurisdiction or any other.
  • Reverse-engineer, scrape at scale, or attempt to bypass our rate limits or approval gate.
  • Upload data you don’t have rights to (we’ll honour valid takedown requests).
  • Use the service to generate spam, harassment, malware, deepfakes intended to deceive, or content that infringes copyright.
  • Resell apsera.ai as a standalone product without a written reseller agreement.

5. Customer data

You retain all rights to data you submit. You grant apsera.ai a non-exclusive, worldwide license to process that data solely to provide the service— running tasks, generating embeddings, invoking subprocessors. We don’t use your data to train the LLM.

Privacy details: /privacy. Data processing terms: /dpa.

6. Fees + billing (when active)

Pricing is published at /pricing. Billing is currently not enabled— early customers are on a hand-managed trial. When billing turns on we’ll give you 30 days’ notice and you can cancel without charge before then. Plans renew monthly until cancelled; cancel any time and we won’t pro-rate the current month back to you.

7. AI output disclaimer

apsera.ai uses LLMs that can be confidently wrong. The approval gate is designed to catch bad calls before they execute, but we make no warranty that worker output is accurate, complete, suitable for any specific purpose, or compliant with any regulation. Verify before you act on it. You are responsible for reviewing approvals before clicking Approve.

8. Service availability

We aim for high availability and post incidents at /status. We do not currently offer a contractual uptime SLA; if you need one for an enterprise deal, ask and we’ll discuss.

9. Termination

You can close your account at any time by emailing [email protected]; soft-delete is immediate, hard-delete within 30 days. We can suspend or terminate for material breach (e.g. acceptable-use violations) with notice; for severe issues (active abuse, security threats) without notice.

10. Warranty / liability

apsera.ai is provided “as is.” To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our total liability for any claim arising out of these terms is limited to fees you paid us in the 12 months before the claim arose (or $100 if no fees were paid). Neither party is liable for indirect, incidental, or consequential damages.

11. Indemnity

You’ll defend us against third-party claims arising from your data or your use of the service in violation of these terms. We’ll defend you against claims that the service itself infringes a third-party intellectual property right, with usual carve-outs (you modified it, you combined it with something else that caused the infringement, etc.).

12. Changes

We’ll bump the effective date and notify active customers by email when these terms change materially. Continued use after the effective date is acceptance.

13. Governing law + disputes

These terms are governed by the laws of California, USA, excluding conflict-of-laws rules. Disputes go to courts in San Francisco County, California; both parties consent to that jurisdiction. Either party may pursue injunctive relief in any jurisdiction to protect intellectual property.

14. Contact

Legal: [email protected]. Everything else: [email protected].

Last revised: 2026-05-05 · Pending lawyer review.